TalkSort

Communication Agent
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Conversions are data. TalkSort makes them work for you.

Turn unstructured chats, emails, and tickets into structured insights that drive response and resolution.

AI-infused automation requires more than a roster of agents

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What Is TalkSort?

TalkSort is Slingr’s natural language processing engine for real-time communication. These agents scan live conversations — from support tickets to internal chats —and extract the core intent, urgency, and follow-up actions needed to resolve issues faster.

Built for customer support, service ops, and help desks, TalkSort identifies what matters, flags what’s missing, and keeps your team focused on outcomes — not inbox volume.

How it Works

Three Streamlined Steps:

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1

Message Monitoring

Monitors ticket systems, email threads, or live chats

TCP Optimization
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2

Intelligent Routing

Identifies topic, sentiment, urgency, and automatically routes and tags messages by intent.

TCP Optimization
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3

Insight Syncing

Highlights unresolved or reopened issues Syncs insights into CRMs or internal dashboards

TCP Optimization
03
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Chatbots Talk. TalkSort Understands

 Get urgency, intent, and next steps in real time.

Why Other Tools Fall Short

OCR and generic parsers weren’t built for messy, real-world documents — or the business logic that follows.
‍IntelliParse is.

Feature

Multi-Channel scanning including internal chats, tickets, and emails 
Extracts deeper intent and suggests next actions
Understands and extracts urgency and unresolved issues
Highly flexible in adapting to unique workflows 
Goes beyond automation, providing real-time intelligence

TalkSort

AI ChatBot

Perfom's task
Does not perfom task

Ready to clean up your data chaos?

Let's walk through how IntelliParse can fit into your document-heavy workflows.
Book a free consultation
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Use Cases

Accounts Payable Automation: Parse and extract invoice data from varied formats
HR Onboarding: Digitize scanned forms and ID documents into structured profiles
Healthcare Intake: Ingest referral packets, insurance forms, and lab results
Claims Processing: Classify and extract details from forms and attachments
Legal Operations: Convert scanned contracts into searchable, structured documents
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Customer support
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Internal IT desks
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Operations leads
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CX teams
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Help desks
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Customer support

Teams efficiently triage high-volume requests by quickly extracting key issues and recommended responses.

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Internal IT desks

Resolve software, access, or system tickets faster with summarized context and clear next step

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Operations leads

Track and prioritize escalations across multiple channels using real-time summaries and actionable insights.

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CX teams

Measure satisfaction and detect friction points by summarizing themes across reviews, chats, and feedback.

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Help desks

identify top FAQ candidates by detecting recurring user issues and summarizing patterns over time.

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Key Capabilities

Multimodal document ingestion and classification
Intelligent OCR with NLP-based field recognition
Scalable pipeline for enterprise document automation
Integration-ready with CRMs, ERPs, and legacy systems
Configurable human-in-the-loop workflows

Your Agentic workforce

This comprehensive solution suite offers workflows a full-spectrum transformation

IntelliParse

Transform unstructured data into real-time intelligence. Outperform legacy OCR, cut manual work, reduce errors, and integrate seamlessly with platforms like Salesforce, SAP, and ServiceNow.

Learn More
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ClariSynth

ClariSynth transforms complex content—from medical records to technical manuals—into clear, concise overviews. They boost understanding, speed up workflows, and support smarter decisions.

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StrataSort

StrataSort uses AI to tag, match, and categorize data—filtering records, clauses, and datasets—making information structured, searchable, and ready to use.             

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TalkSort

TalkSort uses AI to extract key info from tickets, threads, and chats—tracking status, spotting reopen requests, and highlighting priorities—so support teams move faster and respond smarter.

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Save money and time with nearshoring.

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Smarter Summaries. Faster Decisions.

Let us show you how it works.
CONTACT US
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Purple transparent glassy 3D cube graphic symbolizing a Slingr software product
TalkSort
‍Communication Agent

Make conversations operational.

TalkSort reads tickets, chats, meeting transcripts, and support threads in real time — extracting priorities, actions, and insights that keep teams moving.

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