Communication Agent
Turn unstructured chats, emails, and tickets into structured insights that drive response and resolution.
AI-infused automation requires more than a roster of agents
Book a MeetingTalkSort is Slingr's natural language processing engine for real-time communication. These agents scan live conversations — from support tickets to internal chats — and extract the core intent, urgency, and follow-up actions needed to resolve issues faster.
Built for customer support, service ops, and help desks, TalkSort identifies what matters, flags what's missing, and keeps your team focused on outcomes — not inbox volume.
Monitors ticket systems, email threads, or live chats
Identifies topic, sentiment, urgency, and automatically routes and tags messages by intent.
Highlights unresolved or reopened issues. Syncs insights into CRMs or internal dashboards.
Get urgency, intent, and next steps in real time.
| Feature | TalkSort | AI ChatBot |
|---|---|---|
| Multi-Channel scanning including internal chats, tickets, and emails | ✓ | ✗ |
| Extracts deeper intent and suggests next actions | ✓ | ✗ |
| Understands and extracts urgency and unresolved issues | ✓ | ✗ |
| Highly flexible in adapting to unique workflows | ✓ | ✗ |
| Goes beyond automation, providing real-time intelligence | ✓ | ✗ |
Teams efficiently triage high-volume requests by quickly extracting key issues and recommended responses.
Book a MeetingResolve software, access, or system tickets faster with summarized context and clear next steps.
Book a MeetingTrack and prioritize escalations across multiple channels using real-time summaries and actionable insights.
Book a MeetingMeasure satisfaction and detect friction points by summarizing themes across reviews, chats, and feedback.
Book a MeetingIdentify top FAQ candidates by detecting recurring user issues and summarizing patterns over time.
Book a MeetingThis comprehensive solution suite offers workflows a full-spectrum transformation
Transform unstructured data into real-time intelligence. Outperform legacy OCR, cut manual work, reduce errors, and integrate seamlessly with platforms like Salesforce, SAP, and ServiceNow.
Learn MoreEmailSage turns plain emails into system actions — updating records, triggering workflows, or extracting data — no logins or tabs needed. Just send the message, and it does the rest.
Learn MoreClariSynth transforms complex content — from medical records to technical manuals — into clear, concise overviews. They boost understanding, speed up workflows, and support smarter decisions.
Learn MoreStrataSort uses AI to tag, match, and categorize data — filtering records, clauses, and datasets — making information structured, searchable, and ready to use.
Learn MoreTalkSort uses AI to extract key info from tickets, threads, and chats — tracking status, spotting reopen requests, and highlighting priorities — so support teams move faster and respond smarter.
Learn MoreLet us show you how it works.